Cookie policy
This website uses a few cookies that it needs to work. Any other cookie is only set with your consent, which you give or refuse in the banner and can change at any time.
What is a cookie?
A cookie is a small text file stored by your browser when you visit a website. It lets the site remember your language, keep you signed in or measure how pages are used.
Cookies used on this website
| Category | Purpose | Cookies | Duration | Consent |
|---|---|---|---|---|
| Necessary | Make the website work: sign-in to the client area, form security, chosen language, your banner choice, cart contents if a shop is active. | session_id, frontend_lang, website_cookies_bar | session to 1 year | not required |
| Features | Resume an ongoing conversation with our live chat. | im_livechat_* | a few days | yes |
| Campaign tracking | Know which campaign or link brought you to the website. | utm_campaign, utm_source, utm_medium | about 1 month | yes |
| Audience measurement | Count visits and page views with Google Analytics 4 to improve the website. Data is processed by Google, including outside Switzerland and the European Union. | _ga, _ga_* | up to 2 years | yes |
| Advertising | Only if we run Google Ads campaigns: measure their results. | __gads, _gac_* | 90 days to 13 months | yes |
Until you consent, only necessary cookies are set and no data is sent to Google.
Giving, refusing or withdrawing consent
You make your choice in the banner shown on your first visit, and can change it at any time with the “Change my cookie preferences” button above. Refusing optional cookies does not prevent you from using the website. You can also delete cookies in your browser settings.
Your rights
This processing complies with the General Data Protection Regulation (GDPR) and the Luxembourg law on privacy in electronic communications. For any question, or to exercise your rights, write to us from the Contact page.
Last updated: 26 September 2026.